FAQ

How can I reserve?

You can fill in the form under our website
By phone, under 0039 0323 496080
By fax, under 0039 0323 496414
By E-mail, under info@isolino.com

How can I pay the deposit of my booking?

The payment has to be carried out within 14 days after receipt of the booking confirmation.
By credit card via our website in the section Online Payment.
With a money transfer.

I have received the booking confirmation, paid the deposit, what else shall I do now?

Fill in the form directly online.
Insert your personal data and those of all the people travelling with you to Camping Isolino.

Am I allowed to bring my dog with me?

In our accommodations and in the area "Village" dogs are not allowed.
In the area "Camping" dogs are allowed, they must be kept on the leash but can't go to the pool and the beach.
From 02.07 to 27.08.2017 dogs are on request!

How do I get to Lake Maggiore?

Follow our directions

I have reserved an accommodation, what shall I bring? What is there?

Sheets and towels are not there, if not specified otherwise, they can also be rented at the reception (sheets: € 5,50/6,50, towels: € 5,50).
Pillows and blankets are at your disposal inside each accommodation. Cutlery and pots are also there.
The final cleaning costs € 35,00 / 50,00, but you can also carried out by yourself.
The kitchen stove and ware have to be cleaned in every case by you, otherwise € 20,00 will have to be paid.
It is absolutely not possible to put a tent outside the reserved accommodation.

What happens at the check-in? How does it work?

At your arrival all passports / identity cards must given to the reception.
You have also to indicate your car number.
If you have rent an accommodation, please show the receipt of your deposit and remember that a deposit of € 100,00 has also to be paid, cash or by credit card.
After the registration one passport will be kept till the final payment.

How can I pay?

You can pay your bill cash or by debit card or credit card (Visa or Mastercard).
Take notice that you must pay by credit card if your bill is higher than 1.000 Eur, considering also the deposit you have paid in advance.

At the market and at the bar you can only pay cash.

On the camp-site there is no cash mashine.

Can I take my boot with me?

Yes, you have to reserve a mooring place at our jetty.

Any boat must be hung at the jetty. At the reception you can get the rules of Lake Maggiore that must always be kept on board.

All motorboats, that are longer than 2,5 mt, require an identification mark for Lake Maggiore.

Are there washing machines and dryers on the camp-site?

Yes, there are. Coins are sold at the reception (€ 3,50 each one), you get also powder.

Is a bathing cap mandatory in the pool?

Yes, it is. Bathing caps can be bought at the reception, in the supermarket or at the pool bar.

Can I grill?

Yes, you can. If you have rented an accommodation, don't grill under the veranda.

Which accommodations have airco?

The Maxi caravan 7.20 Plus, Maxi comfort, Maxi Comfort Plus, Maxi  a Lago, Maxi Deluxe, Maxi Prestige, Bungalow, Bilo Pool and Trilo Lago have airco (10 hours per day are included).
All other accommodations have NO airco.